Healthcare

Extract prior authorization forms to structured JSON

Prior authorization forms request payer approval for procedures, medications, or equipment before services are rendered. Every payer uses a different form layout. Sensible converts PA data into structured JSON for utilization management, workflow automation, and denial tracking.

auth submission | medical necessity review | denial appeals

Validated JSON

Schema-enforced output; every field matches your contract

Source coordinates

Every value links back to page + bounding box for audit

Per-document pricing

Predictable cost. No token-volatility surprises

Trusted by teams turning documents into production data

Why prior authorization forms break standard extraction

Payer layouts differ, clinical justifications run free-form, and medication and procedure detail has to be exact. We read the mixed fields and validate the codes against standard sets.

01

Payer-Specific Layouts

UnitedHealthcare, Aetna, Cigna: each designs PA forms with different field arrangements, required sections, and response formats. The extraction adapts to each payer's form while outputting a standard authorization schema.

02

Clinical Justification Parsing

Free-text clinical justification sections describe medical necessity in narrative form. LLM parsing extracts the key clinical details (diagnosis, failed treatments, clinical rationale) from unstructured text that rule-based parsers cannot handle.

03

Medication and Procedure Detail

Drug names, NDC codes, dosages, CPT codes, quantities: each requires precise extraction. Validation rules check format compliance on every field, because a wrong NDC code means a rejected authorization.

Managed services

Don't want to build it? We'll write your configs from your samples.

Solutions engineers handle plan, build, deploy, and adjust on your behalf. You see clean JSON in your API response. Same engine as self-serve, just with the configuration work outsourced.

What's included

01Plan.Engineers review your samples and pick the right method

02Build.SenseML configs written from your samples

03Deploy.Same engine as self-serve, ready for production

04Adjust.We update configs when formats shift or new edge cases appear

05Integrate.Help with custom integration into your downstream systems

Fields we extract

Every prior auth form is different, so we build the config around your exact schema rather than a fixed list. These are the fields UM teams request most; we map whatever else your prior-auth tracking workflow needs.

01

Patient and provider

Patient name, DOB, member ID, group number, requesting provider name, NPI, facility name, payer name, plan type

02

Clinical detail

Primary diagnosis (ICD-10), secondary diagnoses, requested procedure (CPT), requested medication (NDC/drug name/dosage), clinical justification

03

Authorization tracking

PA request number, submission date, urgency (standard/expedited), requested service dates, units requested, estimated cost

config.json

SenseML

{ /* SenseML: prior authorization form extraction */
"fields": [
{
"method": {
"id": "queryGroup",
"queries": [
{ "id": "patient_name", "description": "patient name, member name, subscriber" },
{ "id": "auth_number", "description": "authorization number, PA number, auth #, reference number" },
{ "id": "requested_service", "description": "requested procedure, requested medication, drug name, CPT code" },
{ "id": "auth_status", "description": "authorization decision, status, approved, denied, pending" }
// + more fields, mapped to your schema
]
}
}
]
}

Supported PA form types

Sensible processes PA forms from any commercial payer, Medicare, Medicaid, and PBMs. The hybrid approach handles both the structured fields and the free-text clinical sections.

Commercial payers

UnitedHealthcare, Anthem, Aetna, Cigna, Humana, BCBS affiliates, regional health plans

Government and PBMs

Medicare (MAC-specific), Medicaid (state-specific), Part D, CVS Caremark, Express Scripts, OptumRx

Common Questions

Answers about payer form support, clinical justification parsing, and PA tracking.

What provider information does Sensible extract from prior auth forms?

By default Sensible captures requesting provider name, NPI, practice name, phone, fax, servicing facility details, plus patient information like member ID and group number. The field set is configuration, so you can add or drop fields to match what your intake or routing systems expect.

Does Sensible capture insurer requirements from prior auth forms?

Yes. The default config reads payer name, plan type, authorization number, required documentation checklist, peer-to-peer review requirements, and appeal deadlines. What you capture is defined in configuration and can be reshaped for the payers and plan types you handle most.

What medication or procedure details does Sensible extract?

Sensible reads the requested medication with dosage, frequency, quantity, and NDC code, or the requested procedure with CPT code, diagnosis codes, and clinical rationale. These are the defaults; the extraction logic is configuration, so you extend it to whatever clinical detail your authorization workflow needs.

Can Sensible extract approval status from prior auth forms?

Yes. Sensible captures the authorization decision (approved, denied, pending), effective dates, authorized units or duration, and any conditions or restrictions.

Do you support webhooks?

Yes. Sensible sends extraction results to your webhook endpoint when processing completes. You can also poll the API for status.

Does Sensible support human review?

Yes. Sensible flags extractions with low confidence for human review. You can configure review thresholds and workflows.

What security certifications does Sensible have?

Sensible is SOC 2 Type II certified and HIPAA compliant. Data is encrypted in transit and at rest.

How long is document data retained?

Document data is stored indefinitely by default. Custom retention policies are available and can be configured for same-day deletion if needed.

Is there a free trial?

Yes. Sensible offers a 14-day free trial on the Growth plan. No credit card required to start.

How is pricing structured?

Sensible uses per-document pricing for predictable costs. No token-based billing or usage surprises. Volume discounts are available for higher throughput.

How do I integrate with Sensible?

Sensible provides REST APIs and SDKs for Python and Node.js. Most integrations take a few hours. Webhooks, Zapier, and direct API calls are all supported.

What file formats does Sensible support?

Sensible processes PDFs (native or scanned), Microsoft Word (DOC, DOCX), spreadsheets (XLSX, XLS, CSV), single-page images (JPEG, PNG), multi-page images (TIFF), and email bodies with attachments.

How accurate is the extraction?

Accuracy depends on document quality and configuration. Most production deployments achieve 95%+ accuracy with proper validation rules and confidence signals.

How fast is document processing?

Processing speed depends on document size, page count, OCR requirements, and which extraction methods are used. Simple single-page documents process in seconds. Larger or more complex documents that use LLM-based extraction take longer.

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