Rather have us build and run it for you?
Sensible's services team handles the full document pipeline, including configuration building, integration support, and the long-tail maintenance that often breaks internal projects. Hand it off once, and keep shipping.
“Sensible’s team handles everything — including the carrier formats we haven’t even seen yet. We don’t have to staff for document parsing at all.”
Trusted by teams turning documents into production data
Pick the level of lift that fits your team.
Some teams want the API and a sandbox. Others want us to own the pipeline end-to-end. Most end up somewhere in the middle.
You build, we support.
Sign up, point the API at your documents, and go live. Read our documentation to get started and reach out to our technical support team when you hit edge cases
We build core, you extend.
Our team builds and maintains your most important document extractions. Your team uses our API for integrations and building the downstream workflows.
We build everything.
We own the whole pipeline: extraction, integrations, custom scripts, and more. You receive accurate structured data with quick response times.
Not just document parsing.
Most vendors hand you an API and wish you luck. Our services team handles the whole pipeline. Parsing is maybe 30% of the work.
Configuration authoring
We write the SenseML configs for every document type you process. Your team doesn't need to learn the DSL.
Integration and custom scripts
Webhooks, queue consumers, downstream transformations, custom validation. Whatever sits between extraction and your system of record.
Onboarding new formats
When a new carrier, provider, or document layout shows up, we build the extraction for it. Usually within days, not sprints.
Direct line to our technical and solutions engineering team
Shared Slack channel with the solutions engineers building and maintaining your configs. Edge cases, format changes, config tweaks are answered by the people who actually wrote your pipeline, not a support tier.
Model and LLM lifecycle
Providers deprecate models, drift happens, new ones arrive. We manage the upgrade path so your extraction behavior stays stable.
Contractual response and uptime commitments
Custom response-time SLAs, uptime guarantees, and a named technical lead are written into the agreement for customers running Sensible in regulated or high-volume production workloads.
For the documents nobody wants to touch.
Eighty-page corporate documents. Idiosyncratic carrier formats. Scanned handwritten forms with inconsistent layouts. Use cases that are too specific for a vendor template and too time-consuming to build in-house.
That's where we do our most interesting work.
80-page corporate compliance documents, fully automated.
A Spanish compliance startup engaged Sensible to automate extraction from 80-page corporate registry documents with cross-document validation. Pipeline designed, shipped, and running in production within weeks.
Read the case study →A typical engagement, end-to-end.
Most managed engagements follow a four-phase arc. Timelines vary by complexity, but the shape is consistent.
Discovery
We walk through your documents, systems, and downstream workflows. Scope the pipeline, define the schema.
Build
Our team authors configs, wires integrations, and ships the pipeline end-to-end. You review sample extractions as we go.
Validate
We run parallel extractions against your existing process, measure parity, tune thresholds. Sign-off before go-live.
Run
Pipeline goes live. We monitor, maintain, onboard new formats, and handle the long tail. Monthly reviews.
The team that actually runs your pipeline.
Sensible's services engineers don't do hand-offs. The person who scopes your engagement is involved through production and long after, and stays current on the models, OCR providers, and extraction patterns that make the difference.
<24h
Tell us about your documents. We'll show you what we can build.
30-minute consultation with a Sensible services engineer. No sales pitch. A walkthrough of what a managed pipeline would look like for your team.
