Customers

Teams shipping document AI in production

From commercial loss runs at Shepherd, to R&D tax claims at Claimer, to insurance policy declaration pages at Marble. Engineering, operations, and product teams use Sensible to extract structured data from documents that used to need humans.

100+ engineering teams75M+ documents processedCOI · BOL · EOB · CD · 1099

Trusted by teams turning documents into production data

Case studies

Teams who hit the wall, and shipped anyway

Each of the stories below started the same way: limitations with pure-LLM approaches, manual workflows preventing the ability to scale, or disappointment with a current vendor. Here's what changed when they switched to Sensible.

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Case 01 · Insurance / Loss Runs

Five underwriters were buried in 300-page commercial loss-run PDFs. Sensible cut review from hours to seconds, with full traceability.

100%
extraction accuracy on commercial loss runs
270×
productivity gain on lengthy reports
31s
to process a 351-page document
InsuranceUnderwriting

From hours of manual review to real-time underwriting

Shepherd's underwriters were manually keying loss-run data from PDFs spanning hundreds of pages with carrier-specific layouts. They tried pure-LLM extraction and hit the wall. Too unreliable for a workflow where one wrong claim count changes the policy. Sensible's hybrid extraction gave them 100% accuracy with full audit trails back to the source.

Danil Kolesnikov
Danil KolesnikovLead Engineer, Shepherd
Read the Shepherd story →
TaxR&D Reports

Cutting R&D tax-claim cycles from 45 minutes to 2

Claimer needed to automate UK R&D report extraction for tax compliance: fast, configurable, and startup-friendly. They couldn't build extraction infrastructure in-house, and pure LLMs gave them too much variance per filing. Sensible let them ship in weeks, not quarters.

95%
reduction in document processing time
3,694+
manual extraction hours saved
45→2
minutes per document, end-to-end
Adam McCann
Adam McCannCo-Founder & CEO, Claimer
Read the Claimer story →
Case 02 · Tax / R&D Reports

“Accurately extracting data from corporate reports is a critical part of our workflows. I've never seen any tool as versatile as Sensible.”

Adam McCann · Co-Founder & CEO, Claimer
Case 03 · Insurance / Policy Decs

Insurance policy declaration pages come in dozens of carrier-specific formats. Marble's ops team was hand-keying every renewal (coverage cost, asset details, renewal dates) from PDFs uploaded by members. Sensible classifies the carrier, extracts every field, and pushes structured data straight into Marble's platform.

115K+members onboarded
$6Mpremiums tracked monthly
48×more policies processed

“Sensible was appealing because my team can configure it as needed. We don't need to wait on anyone else. I don't need to pay someone to make changes. We can scale as fast as we can put resources on it and that's the ideal way for us to operate. We don't want to build it ourselves, but we also want to feel like we have control.”

Stuart Winchester
Stuart WinchesterFounder & CEO, Marble
Read the Marble story →
Case 04 · Real Estate / Inspections
66%
decrease in report processing time
15→5m
average per inspection report
0
extra ops hires needed to scale

How a property inspections team scaled without hiring

Inspectify processes 100+ page home inspection reports for property buyers and lenders. Their CSMs were spending 15 minutes per report manually pulling deficiencies and mapping them to repair line items. Sensible parses each report, extracts every defect, and pre-loads them into Inspectify's pricing tool. The team reviews instead of transcribing.

“It was magic — we let the Sensible team know what we were looking for, and a bit later were told which API to hit, and we got back a perfectly parsed document. Kind of hard to do better than that.”

Denis Bellvance
Denis BellvanceCTO, Inspectify
Read the Inspectify story →
Case 05 · Real Estate / SOPC Reports

Inspect-It 1st generates Statement of Probable Cost (SOPC) reports from property inspection PDFs. Their team was manually transcribing defects into Excel and running pricing algorithms. Error-prone and slow. Sensible extracts every defect into structured data and feeds the SOPC engine directly.

75%
reduction in processing time
99%
extraction accuracy
120→30m
per property report
Real EstateSOPC Reports

From error-prone Excel transcription to a 4× efficiency gain

“Within a month we had a solution that was 95% error free, which was a tremendous time saver. Now we're basically error free on our extractions.”

Martin Lenich · Founder & CEO, Inspect-It 1st
Read the Inspect-It 1st story →
Under NDA

The customers we can't name. The stories we can still tell.

Some of the most interesting Sensible deployments are with companies that prefer not to be named. Here's what they shipped, anonymized. Every outcome is real.

Browse all case studies →
Insurance · 2 customersAnonymized

How two underwriting teams automated their loss-run review

Twin deployments showing how implementation depth changes outcomes. Both cut underwriter cycle time on commercial loss runs.

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Insurance · FleetAnonymized

A fleet insurance company automated traffic citation processing

Same-day risk profiles on driver citations. Pulled from messy government PDFs without manual review.

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Financial Services · 2 customersAnonymized

Bank statement extraction at two lenders, contrasting approaches

Two distinct integrations of bank statement extraction. Both eliminated the manual transcription bottleneck.

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Financial Services · LendingAnonymized

A point-of-sale lender tackled the messiest document in financial services

Used Sensible to extract from a doc type pure-LLM tools couldn't crack. Cost reduction and process acceleration on every file.

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Healthcare · 2 customersAnonymized

Document workflows at two healthcare orgs, side by side

Distinct implementation approaches across two regulated healthcare environments. Both shipped to production with full audit trails.

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Healthcare · BenefitsAnonymized

A healthcare benefits company replaced a failing vendor and went live with 30 configs in weeks

Speed-to-production win: 30 configurations in weeks, not the months their previous vendor was quoting.

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Construction · ComplianceAnonymized

A construction compliance company tackled "impossible" payroll-report extraction

Vendor replacement story on a doc type other tools refused to take. Measurable automation on every state-specific format.

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Utilities · 2 customersAnonymized

Two companies tackled utility and telecom bill processing, with contrasting approaches

A side-by-side study of two different integration patterns on the same messy doc type. Useful if you're picking an approach.

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Compliance · CorporateAnonymized

A Spanish compliance startup automated extraction from 80-page corporate documents

Hours-long manual review reduced to minutes. Multi-language extraction on dense corporate filings.

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By industry

Sensible powers document workflows across every regulated industry

Each industry has its own document quirks. Standardized carrier forms for insurance, MISMO for mortgages, X12 for healthcare claims. Sensible handles them all, with pre-built configs and reference customer workflows.

Insurance
Shepherd · Vouch · Insurate · Billy
Healthcare
Fusion Dental · Spek Diagnostics
Financial Services
Check · Judi.AI · Middesk · RWA
Real Estate
Inspectify · Inspect-It 1st · Obie
Logistics
3G Warehouse · Shipping docs
Tax & Accounting
Claimer · Tallyfor · Lettuce
HR / Workforce
Seso · Check
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