Cross-industry

Extract utility bills to structured JSON

Utility bills for electric, gas, water, and internet serve as proof of address in KYC, identity confirmation, and lending workflows. Every provider formats bills differently. Sensible converts utility bill data into structured JSON for address verification and compliance.

energy analytics | sustainability reporting | account reconciliation

Validated JSON

Schema-enforced output; every field matches your contract

Source coordinates

Every value links back to page + bounding box for audit

Per-document pricing

Predictable cost. No token-volatility surprises

Trusted by teams turning documents into production data

What makes utility bills hard to extract

Thousands of providers each format bills their own way, and every merger and billing-system swap adds more variants. Hybrid extraction handles the long tail; validation pins down the usage tables and rate tiers generic OCR skips.

01

Provider Format Diversity

Account numbers here. Addresses there. Every electric, gas, water, and telecom provider places fields in different locations. Per-provider configurations handle major utilities; LLM parsing covers the long tail without custom setup.

02

Multi-Service Bills

Electric, gas, water, sewer: some providers bundle all services on one bill with separate sections. Each service type is identified and its charges, usage, and rate detail extracted individually.

03

Usage Table and Rate Tier Extraction

Utility bills present usage data with tiered rates, demand charges, and time-of-use breakdowns in tables that vary by provider. Extracting the rate structure alongside consumption data requires understanding each utility's billing format. Sensible parses these tables into structured usage and charge data.

Managed services

Don't want to build it? We'll write your configs from your samples.

Solutions engineers handle plan, build, deploy, and adjust on your behalf. You see clean JSON in your API response. Same engine as self-serve, just with the configuration work outsourced.

What's included

01Plan.Engineers review your samples and pick the right method

02Build.SenseML configs written from your samples

03Deploy.Same engine as self-serve, ready for production

04Adjust.We update configs when formats shift or new edge cases appear

05Integrate.Help with custom integration into your downstream systems

Fields we extract

We configure every utility bill extraction to your exact schema, not a fixed field list. The fields below are the ones verification teams pull most often — tell us what your KYC or proof-of-address workflow needs and we map the rest.

01

Account and address

Account holder name, account number, service address, mailing address, utility provider name, bill date, due date

02

Charges and usage

Current charges, previous balance, payments received, amount due, usage quantity (kWh/therms/gallons), usage period, rate/tariff

03

Verification fields

Service start date, statement period, provider contact info, meter number, service type (electric/gas/water/internet)

config.json

SenseML

{ /* SenseML: utility bill extraction */
"fields": [
{
"method": {
"id": "queryGroup",
"queries": [
{ "id": "account_holder", "description": "account holder, customer name, name on account" },
{ "id": "service_address", "description": "service address, premise address, location address" },
{ "id": "amount_due", "description": "amount due, total due, balance due, total amount" },
{ "id": "account_number", "description": "account number, account #, customer number" }
// + more fields, mapped to your schema
]
}
}
]
}

Supported utility types

Sensible processes utility bills from any provider worldwide. The hybrid approach handles format diversity across thousands of providers while deterministic rules enforce the output your KYC or accounting system expects.

By service type

Electric, natural gas, water/sewer, internet/broadband, phone/mobile, cable/satellite, waste/recycling

By provider type

Investor-owned utilities (PG&E, ConEd, Duke Energy), municipal utilities, cooperatives, telecom providers (AT&T, Comcast, Verizon)

Common Questions

Answers about provider support, address verification, and multi-service bill handling.

Can I use Sensible for utility bill verification in KYC?

Yes. For KYC, the default config reads account holder name, service address, billing date, and provider name to support address verification and identity confirmation. The fields are defined in configuration, so you can add or drop what your verification flow needs.

What account details does Sensible extract from utility bills?

The default config reads account number, billing period, previous balance, payments received, current charges, and amount due, plus usage data such as kWh, therms, or gallons when present. The fields live in configuration, so you pull whatever a given bill carries and structure it for your workflow.

How does Sensible extract address information from utility bills?

Sensible captures service address, mailing address, account holder name, and account number to support proof-of-address verification. Which fields you pull is configuration, so the output can be reshaped or extended to match your KYC requirements.

Does Sensible handle utility bills from any provider?

Yes. Sensible processes electric, gas, water, internet, and phone bills from any provider. The hybrid extraction approach adapts to each provider's format.

Do you support webhooks?

Yes. Sensible sends extraction results to your webhook endpoint when processing completes. You can also poll the API for status.

Does Sensible support human review?

Yes. Sensible flags extractions with low confidence for human review. You can configure review thresholds and workflows.

What security certifications does Sensible have?

Sensible is SOC 2 Type II certified and HIPAA compliant. Data is encrypted in transit and at rest.

How long is document data retained?

Document data is stored indefinitely by default. Custom retention policies are available and can be configured for same-day deletion if needed.

Is there a free trial?

Yes. Sensible offers a 14-day free trial on the Growth plan. No credit card required to start.

How is pricing structured?

Sensible uses per-document pricing for predictable costs. No token-based billing or usage surprises. Volume discounts are available for higher throughput.

How do I integrate with Sensible?

Sensible provides REST APIs and SDKs for Python and Node.js. Most integrations take a few hours. Webhooks, Zapier, and direct API calls are all supported.

What file formats does Sensible support?

Sensible processes PDFs (native or scanned), Microsoft Word (DOC, DOCX), spreadsheets (XLSX, XLS, CSV), single-page images (JPEG, PNG), multi-page images (TIFF), and email bodies with attachments.

How accurate is the extraction?

Accuracy depends on document quality and configuration. Most production deployments achieve 95%+ accuracy with proper validation rules and confidence signals.

How fast is document processing?

Processing speed depends on document size, page count, OCR requirements, and which extraction methods are used. Simple single-page documents process in seconds. Larger or more complex documents that use LLM-based extraction take longer.

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